Delivery and Shipping

At Merchace, we strive to ensure that your shopping experience is as seamless and enjoyable as possible, right down to the moment your special gifts arrive at your doorstep. Below, you'll find all the information you need about our delivery and shipping policies.

Shipping Options

We offer a variety of shipping options to meet your needs. Every vendor has there own policies.

Processing Time

Each vendor on our platform may have different processing times, which will be indicated on their product pages. Please note that custom or personalized items may require additional processing time.

Shipping Costs

Shipping costs are calculated at checkout and are based on the items in your cart, the shipping method selected, and the destination address. Merchace works with multiple carriers to provide you with the best rates.

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your package's journey until it reaches you.

Delivery Issues

If you experience any issues with delivery, such as a lost or damaged package, please contact our customer support team at [email protected]. We will investigate the issue promptly and work to find a resolution.

Get in Touch

Have more questions? We're here to help! Feel free to reach out to our customer support team via email or through our contact page for additional assistance regarding delivery and shipping.

Thank you for choosing Merchace.

Happy shopping!