Terms & Conditions
Last Updated: 7/02/2025
Welcome to Merchace! By accessing or using our website and services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our site.
1. Definitions
- “Merchace” refers to the online marketplace provided by Merchace.com.
- “User” refers to any individual who accesses or uses the website, whether as a buyer or a vendor.
- “Vendor” refers to individuals or businesses that sell products on Merchace.
- “Buyer” refers to individuals who purchase products from Merchace.
2. Acceptance of Terms
By using the Merchace website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
3. Eligibility
To use our website, you must be at least 18 years of age or the age of majority in your jurisdiction. By using our services, you represent that you are of legal age to form a binding contract.
4. User Accounts
To access certain features of Merchace, you may need to create an account. You agree to provide accurate and complete information during the registration process and to update that information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
5. Vendor Responsibilities
Vendors must:
- Provide accurate descriptions and images of their products.
- Ensure that their products comply with all applicable laws and regulations.
- Be responsible for order fulfillment, including shipping and customer service related to their products.
- Honor all prices and terms represented in their listings.
6. Buyer Responsibilities
Buyers must:
- Provide accurate shipping information and payment details at checkout.
- Review product descriptions, terms, and conditions before making a purchase.
- Understand that by purchasing a product, they agree to the seller’s terms and policies.
7. Orders and Payments
All orders are subject to availability. Prices listed on Merchace are subject to change without notice. By placing an order, you agree to pay the total amount reflected at checkout, including applicable taxes and shipping fees.
8. Shipping and Delivery
Shipping policies and delivery timeframes vary by vendor. Vendors are responsible for shipping their products in a timely manner. Merchace is not liable for delays caused by shipping carriers.
9. Returns and Refunds
Return and refund policies are determined by individual vendors. We recommend reviewing each vendor’s policy before making a purchase. Merchace is not responsible for resolving disputes between buyers and vendors regarding returns or refunds.
10. Intellectual Property
All content on the Merchace website, including text, graphics, logos, and software, is the property of Merchace or its vendors and is protected by copyright and trademark laws. Users may not use, reproduce, or distribute any content without express written consent.
11. Limitation of Liability
To the fullest extent permitted by law, Merchace is not liable for any indirect, incidental, or consequential damages arising from your use of the site or your purchase of products. Our liability is limited to the maximum extent permitted by law.
12. Indemnification
You agree to indemnify and hold harmless Merchace, its affiliates, and their respective officers, directors, employees, and agents from any claims, losses, liabilities, damages, costs, or expenses (including attorneys' fees) arising out of your use of the site, your violation of these Terms and Conditions, or your violation of any rights of another party.
13. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from these terms will be resolved in the courts of Australia.
14. Changes to Terms
Merchace reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on the site. Your continued use of the site following any changes constitutes acceptance of the new terms.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Thank you for being a part of the Merchace community!